Friday, 29 May 2020

We're Back!

Happy Tails is back open for grooming again!  We are so excited to see all of our doggy friends again!
Things have changed a lot around here though.   We've had to adapt and adjust to all or our new safety protocols in relation to the Covid-19 pandemic.  
Our recent closure due to Covid-19 has changed the way we do business drastically.  Being closed for 8 weeks, during our busiest season, has backed us up more that we could ever imagine.  We’ve never experienced anything like this before, and we’re doing our best to handle it as efficiently as possible. 

We just wanted to update everybody who is still waiting for a call or email from us, so you’re not left 
wondering if we forgot about you!

We have made our way through over 200 phone messages and over 300 emails, but we still have a lot more clients to reach out to.  At this point, we’re booked until July. 

We’ve decided to stop booking any more appointments at this point and will re-evaluate the situation in a few weeks.  We are hoping we might be able to open up more spots in June if we use a little creativity with our small space! 

We hope you can understand we’re all working as hard as we can, and as safely as we can during this difficult time.

If you need just a nail trim, please let us know, we can arrange an appointment.

Thanks for your understanding.

Saturday, 4 April 2020

Covid-19 Update

To the valued clients and customers of Happy Tails,
In compliance with Covid-19 Guidelines announced by the government of Ontario, we are not offering any grooming services during this time.  In addition to that as of Monday, April 6th, we will no longer be offering in store sales of our pet food or supplies.
We will continue to offer sales of our products through curb side pick-up or you can take advantage of our FREE delivery within the London area.
Payments can be made through e transfer to londonhappytails@gmail.com or by phone for credit card payment at 519-963-0466.
Just call when you arrive and we'll bring your order outside to your car.
We hope everybody stays healthy and safe during this difficult time.  We can't wait to start grooming all the dogs again.  We miss seeing all the wagging tails, and our client's smiling faces.
Take care,
Joanne

Wednesday, 4 March 2020

Spring is on it's way!

We're starting to get ready for Spring at Happy Tails.  All of our winter apparel is on clearance at 50% off until Saturday, March 7th.  After that, we're going to have an exciting new collection for Spring, with new items from Canada Pooch and Eco Pup Clothing.  Keep checking our website to see the new apparel at https://www.happytailslondon.com/apparel



Bring your pup by and take a picture by our St. Patrick's Day display!  We always add the pictures to the seasonal slideshow on our website at https://www.happytailslondon.com/photo-gallery.  Don't forget to pick up some special St Paddy's Day cookies for you pup.  Made right here in London, Ontario at Bosco and Roxy's!

We always have so much success with our Christmas Photo's in November!  Every year Freeze Frame Foto comes for a special day to take these amazing photo's.  This year, we've decided to add a special Spring Pet Photo Day.  Join us on Sunday, April 19th from 11:00am - 4:00pm for this special event.  Bring your pets for this special photo shoot.  Call 519-963-0466 to book your time.  Spots fill up fast, so don't delay!  Freeze Frame Foto are amazing and we can't wait!




Wednesday, 29 January 2020

Happy New Year 2020 from Happy Tails

Valentine's Display
We always have so much fun putting together our seasonal displays in our entranceway!  We've had Christmas displays, winter displays and we're super excited about our new Valentine's display!  Bring your pup in and take a picture by our Valentine's display!  Don't forget to pick up a yummy Valentine's cookie from Bosco and Roxy's, for a special treat for you pooch.  (The cookie always helps get a better picture!)  Send us your picture to londonhappytails@gmail.com and we'll post it on the Valentine's Slide Show on our website, which you can be viewed at https://www.happytailslondon.com/photo-gallery


As always, we're continuing our Friday $5 nail trims.  Our nail trim's are always provided on a walk-in basis, so no appointment is needed.  We're open from 10:00am - 7:00pm, so come in any time at your convenience!  We can also provide nail grinding for an additional $5.  Nail grinding allows us to take a little bit more off the nail and provides a smoother surface.